1xbdt Privacy Policy
Protecting your personal information is our top priority. In this policy we clearly explain — what information is collected, why, and how it is kept secure.
1xbdt is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy and are committed to protecting their personal information. This privacy policy explains how we collect, use, process, and store information. By using our services, you acknowledge that you have read and understood this policy.
This policy is an integral part of our Terms and Conditions. If any changes are made to the privacy policy, we will publish an update on the website. If you continue to use the service after changes are made, you will be considered to have accepted the revised policy.
What Information We Collect
1.1 Registration and Identity Information
When creating an account, we collect the following information:
- Full name (in Bengali or English)
- Date of birth (for age verification — only those aged 21 or above may register)
- Email address
- Mobile number
- User-selected password (stored in encrypted form)
- Preferred language and currency (Bangladeshi Taka / BDT)
1.2 Identity Verification (KYC) Information
For regulatory compliance and fraud prevention purposes, we may request the following information for identity verification:
- Copy of National ID (NID), passport, or driving licence
- Proof of address (utility bill or bank statement)
- Proof of ownership of payment method (where applicable)
This information is stored in strict confidence and is used only for mandatory verification processes.
1.3 Financial Transaction Information
To process deposits and withdrawals, we collect:
- bKash, Nagad, Rocket, or Upay account information
- Transaction amount and date
- Transaction ID and status
- Deposit and withdrawal history
The minimum deposit amount is ৳500 and the minimum withdrawal amount is ৳800. Financial information is never sold or transferred to third parties.
1.4 Technical and Usage Information
Information collected automatically to improve service quality and ensure security:
- IP address and location information (at the country level)
- Browser type, version, and operating system
- Device information (mobile / desktop / tablet)
- Cookies and session data
- Page visits, clicks, and session duration
- Referral source (where you came from to reach the site)
Purpose of Using Information
1xbdt uses collected information only for specific and legitimate purposes. We use your information for the following reasons:
- Account management: To complete registration, login, and account verification.
- Service delivery: To ensure gaming, betting, deposit, and withdrawal facilities.
- Security and fraud prevention: To detect and prevent suspicious activity.
- Responsible gaming: To provide limit-setting and self-exclusion features for user protection.
- Customer support: To provide assistance via 24/7 Bengali live chat.
- Legal obligations: To comply with applicable laws and regulations.
- Service improvement: To enhance platform performance and user experience.
- Communication: To send important notices, security alerts, or service-related updates.
We never sell or rent your information to third parties.
Cookie and Tracking Technology
3.1 What Are Cookies?
Cookies are small text files stored in your browser. They help the website remember your preferences and provide a better experience. 1xbdt uses the following types of cookies:
- Essential cookies: Essential for operating the core functions of the site — login sessions, security tokens.
- Functional cookies: To remember language preferences, balance display, and personalised settings.
- Analytical cookies: For traffic analysis and service improvement — information is collected anonymously.
3.2 Cookie Control
You can disable cookies at any time from your browser settings. Please note that disabling essential cookies may prevent some core features of the platform from working correctly.
Sharing Information with Third Parties
1xbdt does not sell or rent your personal information to third parties. However, limited information may be shared in specific circumstances:
- Payment processors: Information required to complete transactions via bKash, Nagad, Rocket, and Upay.
- Technology service providers: Partners providing hosting, cybersecurity, and analytics services — who are contractually bound to meet our privacy standards.
- Legal obligations: In accordance with lawful requests from relevant authorities or court orders.
- Fraud prevention: With regulatory bodies to assist in investigating fraudulent activity.
In each case, only the minimum necessary information is shared, and third parties are obliged to comply with our privacy standards.
Data Security Measures
5.1 Technical Security
1xbdt uses the highest-standard technology to protect your information:
- SSL (Secure Sockets Layer) encryption — all data transmissions are secured
- Password hashing and salting technology
- Firewall and intrusion detection systems
- Regular security audits and vulnerability assessments
- Two-Factor Authentication facility
- Automated alert system for suspicious activity
5.2 Administrative Security
Alongside technology, we follow strict security policies at the administrative level:
- Limited and controlled employee access to personal information
- Regular staff training on privacy and security
- Data minimisation policy — only what is necessary to fulfil the purpose is collected
- Rapid response and user notification procedures in the event of a data breach
Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Active account information: For the full duration that the account remains active.
- Financial transaction records: As required by law, generally for a minimum of five years.
- KYC information: For the period specified under applicable law, even after account closure.
- Technical logs: Generally up to 90 days — for security analysis.
- Marketing preferences: Until you withdraw your consent.
After the specified period, information is securely deleted or anonymised.
Your Rights
You have the following rights regarding your personal information. To exercise these rights, please contact our support team:
- Right to access: The right to know what information we hold about you and how it is being used.
- Right to rectification: The right to request correction of inaccurate or incomplete information.
- Right to erasure: The right to request deletion of your information in certain circumstances (exceptions apply where legal obligations exist).
- Right to restrict processing: The right to request that processing of your information be limited in certain circumstances.
- Right to data portability: The right to receive your information in a structured and commonly usable format.
- Right to object: The right to object to the processing of your information for specific purposes.
- Right to withdraw consent: The right to withdraw previously given consent at any time.
Protection of Minors
1xbdt strictly prohibits registration and use of the service by anyone under the age of 21. We do not intentionally collect any information from minors.
If we become aware that information from a minor has been collected inadvertently, we will delete it immediately and close the associated account. If any doubt arises regarding age verification, we may request additional proof.
If you believe a minor is using this platform, please contact us immediately.
Data Transfer
1xbdt primarily serves the Bangladesh market. However, our servers or technology partners may be located in other countries. Where information is transferred internationally, we ensure that:
- The receiving country or organisation maintains adequate protection standards.
- Appropriate contractual safeguards are in place.
- The highest industry standards for data protection are followed.
For more information about international data transfers, please contact our support team.
Changes to the Policy
We reserve the right to update this privacy policy at any time. In the event of changes:
- The new policy will be published on the website and the "Last Updated" date at the top of the page will be changed.
- For significant changes, a notification may be sent to the registered email address.
- If you continue to use the service after changes are made, you will be considered to have accepted the new policy.
- If you do not agree to the changes, please request that your account be closed.
The current version of this policy will always be available on this page.
Contact Us
Privacy-Related Enquiries
If you have any questions about this privacy policy, wish to exercise your rights regarding your information, or have any concerns, please contact us:
- Live Chat: 24 hours a day, 7 days a week — direct support in Bengali
- Email: [email protected]
For more information, please also read our Terms & Conditions and Responsible Gaming pages.